A key processes list allows you to break up your working processes into smaller steps. This can help you to understand areas of your work or business that can be made more efficient, or help you to explain your business processes to potential clients or new starters.
Your key business processes are usually – but not always – those which have a maximum impact on your business success. These processes are ones that your business needs to excel at to remain competitive in the marketplace.
Although you will be aware of your main business processes, it can be beneficial to break them down into smaller stages. Identifying these key processes with a structured approach, creating measurable targets to achieve, designing appropriate measures and allocating resources for their improvement can be significant to the success of your business.
| Department | Area | Process | Sub-processes | Comments |
|---|---|---|---|---|
| You should include the area of business this affects | The area within the business that the process is for | One of the main processes of this area | Smaller actions that are needed to complete the process | Any comments that are relevant to this process |
| e.g. human resources | e.g. payroll | e.g. producing wage slips | e.g. input data, calculate differences | e.g. pay date deadlines |
| e.g. car production | e.g. production line | e.g. create pistons for engine | e.g. design piston, manufacture product, testing | e.g. design limitations or testing constraints |