Anytown Construction Ltd
20 Grove Road, Anytown TZ10 5ZT
Tel 01234 567890
email pr@anytown.co.uk
Fax 01234 098765
Press release 01/09/10
Anytown firm builds business on email
Anytown Construction is using a new email and telephone system to tackle the problem of contacting your builder whilst a job is in progress.
Anytown Construction is handing out a special email address to all new and prospective customers. They can use it to query progress and the date and time of work, and send in comments, suggestions and requests for changes in the work being carried out.
And for those people who don’t have email at home or work, Anytown Construction has set up a phone and voicemail service to take messages and requests.
“Customers have a right to know exactly what’s going on. They need a quick answer and they need to get it from the boss,” said Anytown Construction managing director Andy Peters.
The service is aimed at both private and commercial clients.
“Builders have often been blamed, sometimes unfairly, for bad communications. That was often because they were out and about on various sites and you couldn’t expect the employees working on your project to know all the answers.
“But you haven’t got the same excuses with modern technology. Mobile phones and email have transformed the picture. I can now be contacted anywhere and give an instant answer,” Peters added.
The new service has meant extra investment by Anytown Construction – and a new member of staff to manage the service. Lisa Wright, 24, who lives in Anytown, has joined the company to take on the new role of customer service manager.
“Customer satisfaction is our priority and I’m confident this service will more than pay for itself,” said Peters.
And the benefits of technology to the building trade don’t stop with email. Peters is now working on an Anytown Construction website which will have everything from pictures of completed projects to advice on planning your loft conversion or new offices.
end
Contact: Andy Peters at [tel number, land and mobile – email address].
Notes to Editors:
- Photographs of Andy Peters and Lisa Wright enclosed.
- This press release can be sent to you by email.
- Anytown Construction Ltd is a family firm founded in 1964. It is involved in housing and commercial building in the county. Its most recent large project was the Lansdowne Community Hall in Derwent Drive, Anytown.
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